Palgate Portal Request Form – Palgate

Palgate Web Portal Access request form

Enter below the detail of the person or company who requests Access to Palgate web Portal.

Enter Person Company name who is requesting a portal: (if applicable)

Enter Company name who is requesting a portal: (if applicable)

First Name (for person who is requesting a portal access)

Last Name

Enter an e-mail address you will use to log into your: (This email will be used to log into the portal as a user name)

Phone Number: Please add country code (eg. +61 for Australia)

Add your Purchase Order number here (if Applicable)

Who to Charge?

Installer End user

Are you a Reseller or an End User?

Reseller Distributor End user

Please enter the name of your installer

By submitting this form, you acknowledge that you have read and understood the Below information

Palgate Web Portal – Terms & Conditions

Please read the following Terms & Conditions carefully before registering for a Palgate Web Portal account.

1. Annual Subscription

Access to the Palgate Web Portal is provided on an annual subscription basis. Please contact your authorised reseller for current pricing and a quotation.

2. Subscription Renewal

Your subscription is renewed annually. A renewal notice will be issued approximately 14 days before your subscription anniversary date.

Unless otherwise agreed in writing, all annual renewal invoices will be issued to the original purchaser or reseller who purchased the initial Palgate Web Portal subscription.

3. Account Setup Time

Once your registration request has been received, account creation typically takes up to 48 business hours. Processing times may be longer during weekends and public holidays.

4. Account Activation

After your payment has been processed, you will receive an email invitation to activate your Palgate Web Portal account.

The activation link is valid for 48 hours only.
Please complete your account registration as soon as you receive the invitation.

5. Registration Requirements

When creating your account, please ensure that:

You register using the correct email address.
Your phone number includes the appropriate international country code (e.g. +61 for Australia).
Wherever possible, use a generic business email address (such as info@, sales@, or admin@) rather than a personal email address. This helps ensure continued access if staff members leave your organisation.

6. Choosing Your Portal Username

Your registered email address becomes your Portal username.

Please choose your email address carefully. Changing your Portal username (email address) after registration requires a new account to be created and may result in the loss of certain account history, logs, or other stored data.

7. Invitation Expiry

Your account activation email will expire 48 hours after it is sent. If the invitation expires before registration is completed, a new invitation must be requested.

8. Acceptance of Terms

By submitting this registration, you confirm that you have read, understood, and agree to these Terms & Conditions.